Home Care Services FAQs

All our staff are selected by the HR Manager and Team. We provide Bespoke, Client Specific training in our head office which is carried out by our RGN Consultants as well as annual online training, Continued Mentoring which is carried out by our Head of Care and Senior HCSW’s. All staff members are subject to a 6month probation period and regular Competency checks. We highly encourage our staff to complete their NVQ’s from Level 3 – Level 5.

All staff are DBS checked before starting work.

We are based in Droxford and cover Petersfield, Portsmouth, Waterlooville, Havant, Eastleigh, Southampton and surrounding areas.

Every client is looked at as an individual, their care needs assessed and met, with the highest standards and tailored to their preference. Learn more about our care services.

We are regulated by the CQC (Care Quality Commission) government regulation. The 2014 Care Act, Care for Vulnerable Adults and Social & Adult Services.

We either get let in by the client, family member but if neither available we will use a keysafe that can be installed by either the council or a handy family member/friend.

The business insurance covers us for the staff and up to 10 million for public liability.

We are also covered to administer medication and all of our staff are insured to work in the property.

We specialise in Live in Care 24/7 and shift work (6hours plus). However we do understand that not all care packages are the same so please get in touch to discuss your needs.

The carer is your personal assistant, we are there to help you achieve everything that you would normally do for yourself in your everyday life but are no longer able to manage yourself.

Such as looking after your pet, taking you to appointments, IT & banking support, light cleaning duties such as put the rubbish out, washing up, laundry, hoovering, ironing, personal care, medication administration, companionship and outings, arrange social events for you, remind you to do things, shopping, cooking and meal preparation, helping you keep you in touch with family by dialling for you.

Discover our services.

Move furniture about, clean the windows, gardening, or stay over your allocated time without notice.

Our team are trained in: Safeguarding, Medication, Moving and Assisting, Food hygiene, Rights of a client, Core behaviours, infection control, health and safety. As well as dignity and respect, equality and diversity, basic first aid, end of life, and dementia awareness. In addition, communication, skin integrity and pressure care, catheter management, fluid and nutrition, diabetes awareness. 

If you’d like to know more about our training and services, contact us today.

The care worker is coming to work, they need a safe environment in which to do so. They will also require permission from the individual they are caring for to carry out the tasks agreed and assessed. If the care worker is there for long periods of time, they will require the opportunity to take short break to have a drink of either water or a hot drink and facilities to use a bathroom.

You can speak directly to your care worker or you can call the office and speak to any member of the team. 

Verina is the managing director, owner, and registered manager of VDC. She is familiar with all of our clients and is always available for a chat. 

We have carers which specialise in caring for Alzheimer’s, Dementia, end of life and 24-hour care. Discover more here.

We can support the running of your home. Such as washing and ironing/light household duties such as hoovering, wiping the sides down, put out the rubbish, make the bed.

Either with the client as an outing or for the client (carers can not take any bank cards out of the property without written consent, cash must be available prior to the shopping call if you do not wish to attend)..

We can take you shopping, to appointments of any kind. Go for a drive, walk, the theatre or even a holiday! We can also take you to visit your family.